Privacy Policy

Last updated: June 6, 2026

BotMarket24 ('we', 'us', 'our') operates botmarket24.com. This Privacy Policy explains what personal data we collect, why we collect it, and how we use and protect it. By using our platform you agree to the practices described here.

1. Data We Collect

We collect information you provide directly (name, email, shipping address, payment details), information generated by your use of the platform (listings, bids, messages, purchase history, saved articles, push notification subscriptions, newsletter preferences), and technical data (IP address, browser type, device identifiers, cookies, locale, and usage logs).

2. How We Use Your Data

We use your data to operate and improve the marketplace, process transactions, manage BotPay payment holds, send transactional and marketing emails, deliver push notifications (where you have subscribed), prevent fraud, comply with legal obligations, and personalise your experience. We do not sell your personal data to third parties.

3. Legal Basis for Processing

We process your data on the basis of contract performance (to fulfil orders), legitimate interests (fraud prevention, platform security), consent (marketing emails — you may withdraw at any time), and legal obligation (tax and financial records).

4. Cookies & Tracking

We use essential cookies required for the platform to function, analytics cookies (aggregated, anonymised) to understand usage patterns, and optional marketing cookies. You can manage cookie preferences in your browser settings. We do not use cross-site tracking cookies.

5. Data Sharing

We share data with payment processors (Stripe), shipping carriers (EasyPost), cloud infrastructure providers (Vercel, Supabase), email delivery services (Resend), and AI content processing services (DeepSeek, xAI/Grok) used to generate platform editorial content. AI providers do not receive your account or transaction data — only editorial inputs such as news article text. All processors are contractually bound to handle data securely and only for the purposes we specify.

6. International Transfers

Our infrastructure is hosted in the United States and European Union. If you are located in the EEA or UK, your data may be transferred to and processed in the US under Standard Contractual Clauses or equivalent safeguards.

7. Your Rights

Depending on your jurisdiction you have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise any of these rights please contact us. We will respond within 30 days.

8. Data Retention

We retain account data for as long as your account is active. Transaction records are kept for 7 years to comply with financial regulations. You may request deletion of non-essential data at any time; some data may be retained where required by law.

9. Security

We use industry-standard security measures including TLS encryption in transit, encrypted storage for sensitive fields, access controls, and regular security reviews. No system is completely secure; we will notify you promptly in the event of a breach affecting your data.

10. Children's Privacy

BotMarket24 is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the platform. Continued use of BotMarket24 after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our support team.